xgame Terms and Conditions for Philippine Players

To register and use xgame, you must be at least 18 years of age and a resident of the Philippines or otherwise permitted by applicable law to access online gaming services. By creating an account, you confirm that all information you provide — including your full name, date of birth, and contact details — is accurate, complete, and up to date. Each player is permitted to hold only one account on xgame; duplicate accounts may be suspended without prior notice. xgame reserves the right to request identity verification documents at any time to confirm eligibility and comply with applicable regulations. Accounts found to belong to individuals under 18 years of age will be immediately closed and any funds held may be forfeited in accordance with applicable law.

All transactions on xgame are processed in Philippine pesos (₱) using supported local payment methods including GCash, Maya, and major Philippine bank transfers. Deposits are credited to your account promptly upon confirmation from the payment provider, typically within minutes for GCash and Maya transactions. Withdrawals are processed to the same payment method used for the most recent deposit, subject to identity verification and any applicable bonus wagering requirements being met. xgame does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own transaction charges. Minimum and maximum transaction limits apply and are displayed in the cashier section of your account dashboard. xgame reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity or if account verification has not been completed.

All bonuses and promotional offers available on xgame are subject to specific terms, including wagering requirements, minimum deposit thresholds, eligible games, and expiry periods, which are clearly stated on the Promotion page at the time each offer is active. Bonuses are credited to your account automatically or upon opt-in as specified per promotion, and may not be transferred, exchanged for cash, or combined with other offers unless explicitly stated. Wagering requirements must be fulfilled in full before any bonus-derived winnings can be withdrawn; failure to meet these requirements within the stated validity period will result in the bonus and associated winnings being forfeited. xgame reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, though existing active bonuses already credited to player accounts will be honoured under the terms in place at the time of crediting. Any attempt to abuse bonus offers — including through the use of multiple accounts, coordinated betting patterns, or other fraudulent means — will result in the cancellation of the bonus and may lead to account suspension. Players are encouraged to review the full terms of each promotion before opting in, and to contact support at [email protected] if any aspect of a bonus offer is unclear.

All games available on xgame — including live casino tables, video slots, sports betting markets, and instant games — are governed by individual game rules that are accessible within each game interface or game information panel. Players are responsible for familiarising themselves with the rules of any game before placing a wager. xgame uses certified random number generation and verified live dealer systems to ensure all outcomes are fair and independent of previous results. Any attempt to manipulate game outcomes, exploit software errors, use automated betting tools, or engage in any form of cheating will result in immediate account suspension and forfeiture of all funds held. Sports betting markets are subject to settlement rules based on official results from recognised governing bodies; in the event of a dispute, xgame's decision on settlement is final. xgame reserves the right to void bets placed on markets affected by technical errors, incorrect odds, or events that do not meet the conditions required for settlement under the applicable sport rules.

You are solely responsible for maintaining the confidentiality of your xgame account credentials, including your username and password, and for all activity that occurs under your account. xgame strongly recommends using a unique, strong password and enabling any available two-factor authentication features to protect your account from unauthorised access. If you suspect that your account has been accessed without your authorisation, you must notify xgame immediately by contacting [email protected] so that appropriate action can be taken. xgame will never ask for your password via email, live chat, or any other communication channel; any such request should be treated as fraudulent and reported immediately. Players must not share account access with any third party, including family members; each account is strictly personal and non-transferable. xgame accepts no liability for losses resulting from a player's failure to maintain the security of their own account credentials.

xgame is committed to promoting responsible gaming and providing tools that help players maintain control over their gaming activity. Players can set deposit limits, session time reminders, and request self-exclusion periods directly from their account dashboard at any time; full details of all available tools are outlined on the Responsible Gaming page. Gaming on xgame is intended solely as a form of entertainment for adults aged 18 and above, and should never be used as a means of generating income or resolving financial difficulties. If you feel that your gaming habits are becoming problematic, we encourage you to make use of the self-exclusion tools available or to contact our support team for guidance on accessing professional help. xgame reserves the right to impose account restrictions or initiate a cooling-off period on any account where there are reasonable grounds to believe that a player may be experiencing gambling-related harm. We take our duty of care to Filipino players seriously and will always act in the best interests of player welfare when concerns are identified.

xgame collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. Personal information provided during registration and account use is used solely for the purposes of operating your account, processing transactions, verifying identity, and complying with applicable legal and regulatory obligations. xgame does not sell or share your personal data with third parties for marketing purposes without your explicit consent. All data is stored securely using industry-standard encryption and access controls, and is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Players have the right to request access to, correction of, or deletion of their personal data by contacting [email protected], subject to any legal retention obligations that may apply.

xgame provides its platform on an "as available" basis and does not guarantee uninterrupted access to any game, feature, or service at all times; scheduled maintenance and unforeseen technical issues may occasionally affect availability. To the fullest extent permitted by applicable Philippine law, xgame's liability to any player in connection with their use of the platform is limited to the amount of funds held in that player's account at the time the relevant claim arises. xgame is not liable for any indirect, consequential, or special losses arising from the use of or inability to use the platform, including losses resulting from internet connectivity issues, device failures, or third-party payment provider delays. These Terms and Conditions may be updated from time to time to reflect changes in applicable law, regulatory requirements, or platform features; the most current version will always be published on this page with the date of last update clearly indicated. Continued use of xgame following any update to these Terms constitutes acceptance of the revised Terms. If you do not agree with any changes, you should cease using the platform and contact [email protected] to discuss your account options.